Flight Buddy Online Terms and Conditions

Flight Buddy Online Refund Policy

At Flight Buddy Online, we are committed to ensuring the satisfaction and peace of mind of our valued customers. Our refund policy is designed to be fair, transparent, and customer-centric. Please take a moment to review the following guidelines regarding refunds for our travel services and flight bookings:

1. Flight Cancellations:

If a flight is cancelled by the airline, passengers will be entitled to a full refund, including any applicable fees.

In the event of a flight cancellation initiated by the customer, refunds will be subject to the airline's policies and may involve cancellation fees.

2. Booking Modifications:

Changes to flight bookings, including date or destination changes, may be subject to fees imposed by the airline. Customers are responsible for any additional charges.

Refunds for booking modifications will be assessed based on the airline's policies and the type of fare purchased.

3. Refunds Due to Unforeseen Circumstances:

In cases of unforeseen circumstances, such as medical emergencies or unavoidable travel disruptions, we understand that plans may need to be altered. Refund eligibility will be assessed on a case-by-case basis, taking into consideration the circumstances and documentation provided.

4. Processing Time:

Refund requests will be processed as quickly as possible. However, the processing time may vary based on the policies of the airline and other third-party service providers. We appreciate your patience during this process.

5. Refund Requests:

To initiate a refund request, please contact our customer support team. Provide your booking details, reason for the refund, and any supporting documentation.

Refund requests must be submitted within the timeframe specified by the airline or as outlined in the terms and conditions of the booking.

6. Non-Refundable Services:

Certain services or fees associated with the booking may be non-refundable. These could include processing fees, insurance fees, or other service charges.

7. Changes to Refund Policy:

Flight Buddy Online reserves the right to update or modify this refund policy at any time. Customers will be notified of any changes through our official communication channels.

Thank you for choosing Flight Buddy Online for your travel needs. We are here to assist you and ensure your travel experience is as seamless as possible. If you have any questions or concerns regarding our refund policy, please don't hesitate to reach out to our customer support team.

Safe travels!