Flight Buddy Online Privacy Policy

1. Introduction

Welcome to Flight Buddy Online, your trusted travel service and flight booking company. At Flight Buddy Online, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

a. Personal Information:

When you create an account or make a booking with Flight Buddy Online, we may collect personal information such as your name, contact details, and payment information.

b. Booking Information

We collect information related to your flight bookings, including travel dates, destinations, and preferences, to provide you with the best travel experience.

c. Device and Usage Information:

We may collect information about the device you use to access our services, such as IP address, browser type, and operating system, to enhance our website's functionality and security.

d. Communication Data:

We may collect information from your communications with our customer support team, including emails and chat messages, to provide better assistance and improve our services.

3. How We Use Your Information

a. Service Delivery:

We use your personal information to facilitate flight bookings, manage reservations, and provide you with the services you request.

b. Communication:

We may use your contact information to send important updates, notifications, and promotional offers related to our services.

c. Customer Support:

Your information helps us provide efficient customer support and address any inquiries or issues you may have.

d. Analytics and Improvements:

We use aggregated and anonymized data for analytics to improve our website functionality, user experience, and overall service offerings.

4. Information Sharing and Disclosure

a. Third-Party Service Providers:

We may share your information with third-party service providers who assist us in delivering our services, such as airlines, hotels, and payment processors.

b. Legal Compliance:

We may disclose your information when required by law, legal process, or regulatory authorities to comply with applicable regulations.

5. Security Measures

We implement reasonable security measures to protect your information from unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

You have the right to access, correct, or delete your personal information. You may also choose to opt out of receiving promotional communications from us.

7. Cookies Policy

a. Use of Cookies:

We use cookies to enhance your browsing experience on our website. These cookies may collect information such as your IP address, browser type, and preferences.

b. Opting Out:

You can adjust your browser settings to refuse cookies or notify you when cookies are being sent. However, some features of our website may not function properly without cookies.

8. GDPR Compliance

a. Legal Basis:

We process your personal data on the legal basis of consent, contract performance, legal obligations, and legitimate interests.

b. Data Subject Rights:

You have the right to access, rectify, erase, restrict processing, and object to the processing of your personal data.

9. Changes to Privacy Policy

Flight Buddy Online reserves the right to update this Privacy Policy periodically. Any changes will be posted on our website, and the effective date will be revised accordingly.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, GDPR compliance, or Cookies Policy, please contact us at booking@claveltravel.com

Thank you for choosing Flight Buddy Online. We appreciate the trust you place in us to handle your personal information responsibly.